FAQ

Do you ship internationally?

International Shipping available to over 30 countries! 

U.K., Europe and Canada

  • Standard International: 14-21 days transit. The cost is calculated at checkout. Please note that order processing may take up to 2 business days after the order is placed for standard shipping.
  • International packages subject to customs duty. If you would like to find out more, contact your country's customs.

 

Can I place an order & pick up from your location? 

  • Yes! At checkout you will be asked to select a shipping option or LOCAL PICK UP (Free of charge).

 

Do you accept returns?

  • Returns on eligible items are accepted within 14 days of order date. Items must be returned in their original packaging. To return an item, please contact us help@GypsyCrystals.com

 

Do you offer WHOLESALE?

  • Yes, we offer wholesale pricing discounts for bulk quantities. Please email us at: yanko@MysticMineralsMarket.com

 

Contact Info: 

Address: 4809 S Orange Ave, Orlando FL 32806

Call: +1 (407) 745-5805

Email:  support@MysticMineralsMarket.com

  

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

Shipping

We can ship worldwide. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.